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Remote assistance in the manufacturing industry – the importance of tailorability and awareness for remote assistance in large industrial task spaces

PhD defence, Wednesday 4 August 2021. Troels Rasmussen.

2021.08.04 | Mette Nielsen

Troels Rasmussen

During his PhD studies, Troels Rasmussen researched challenges and requirements for remote assistance in the manufacturing industry. Remote assistance is a research area focusing on how to use computer technology to support remote collaborative problem solving among workers in a given domain. Remote assistance is particularly important in the manufacturing industry, because it can save industrial companies the time and travel expenses of sending experts to remote locations to solve problems concerning installation, service and repair of production equipment.

Troels Rasmussen studied challenges for establishing awareness between remote collaborators in large industrial task spaces, e.g., large injection molding machines, and how users tailor remote assistance to different problem scenarios. As a part of this work, Troels Rasmussen developed a series of tailorable remote assistance systems and various Augmented Reality interaction techniques for improving awareness between remote collaborators in large industrial task spaces.

The new research findings contribute to the understanding of how to design remote assistance that supports collaboration between workers in the manufacturing industry.  


The PhD study was completed at Department of Computer Science, Faculty of Natural Sciences, Aarhus University.

This summary was prepared by the PhD student.

Time: Wednesday 4 August 2021.
Place: Department of Computer Science, Aarhus University, Åbogade 34, 8200 Aarhus.
The PhD defence will be held online. To receive a link to the event, please send an e-mail to Kaj Grønbæk, kgronbak@cs.au.dk.
Title of PhD thesis: Supporting Tailorability and Awareness for Remote Assistance in Large Industrial Task Spaces.
Contact information: Troels Rasmussen, e-mail: troels.rasmussen@cs.au.dk, tel.: +4550548156

Members of the assessment committee:
Associate Professor Tobias Langlotz, Department of Information Science, University of Otago, New Zealand
Professor Sebastian Boring, Department of Architecture, Design and Media Technology, Aalborg University,
Campus Copenhagen, Denmark
Professor Susanne Bødker (chair), Department of Computer Science, Aarhus University, Denmark

Main supervisor:
Professor Kaj Grønbæk, Department of Computer Science, Aarhus University, Denmark

Language: The PhD dissertation will be defended in English

The defence is public.

Due to the coronavirus situation, the PhD thesis will not be available for reading at the offices of the PhD administration. Instead, interested parties may send an e-mail to gradschool.nat@au.dk to receive a digital copy of the PhD thesis. Please note, it may in certain cases be necessary to make an individual arrangement to read the PhD thesis.

PhD defence
16882 / i43